Here’s a variation of a question I hear from family business owners: “I hired my beloved cousin…but it’s not working out. What should I do?”
Before you bring any new family members into the business, ask yourself: “Do the rules apply to them? Am I prepared to measure their performance against the performance of non–family members? If necessary am I prepared to let them go?” The answer each time should be “Yes, absolutely.”
Need help refining or starting a handbook? Check this out. — Glenna Hecht
Glenna Hecht, SPHR, is a speaker, trainer, consultant and author.
