Designer’s choice arrangements have the potential to drive sales and inspire designers. These custom designs also offer a potential workaround for supply chain challenges. At Capitol Hill Florist and Gifts in Oklahoma City, Oklahoma, designer’s choice is a top seller....
During pandemic lockdowns, businesses with an effective online presence were able to maintain relationships with customers — and even gain market share. What is a customer’s first impression of your online storefront — and what can you do to improve it? Art Conforti,...
For many retail florists, business is booming. In the race to keep pace with demand, is your customer service lagging? Two seasoned flower shop leaders share their best practices. Build a Relationship Zoe Argyres, director of sales and customer care for Ashland...
Editor’s Note: This is part of an ongoing series highlighting floral industry stories of change, grit and perseverance — and biggest lessons learned — during the pandemic. Success in life often hinges on one’s attitude. During the endless lemons that COVID served to...
Consumers are ready to up their spending for Father’s Day swag — are you positioning your business to cash in? Gardening is big business this spring — and Father’s Day has the potential to break out big, as well. According to the National Retail Federation (NRF),...
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