What would you do if you had two-plus hours to talk candidly with some of President Obama’s top advisors? For about 80 Society of American Florists members, that surreal-sounding hypothetical became a reality last month at an exclusive briefing held during SAF’s...
After tragedy struck in one Indiana city, a local florist took action. On March 20, Carl Koontz, a 26-year-old Howard County Sheriff Deputy was killed while serving arrest and search warrants. He left behind a wife, Kassandra, and baby son, Noah. The senseless loss...
Did you roll your eyes at silly April Fool’s pranks last week? For one New York City florist, the mirth-filled holiday is no joke: It’s an annual — and brand-enhancing — event. For the third year, Nic Faitos of Starbright Floral Design put out a press release in...
When it comes to serving in-store customers, here are three words to banish from your sales team’s vocabulary: “Need any help?” The well-intentioned query is a dud, according to Bob Phibbs, of the retaildoc.com, for many reasons — it’s overused, easy to bat away (“No...
Want to wow your wedding customers with a look they just can’t find on Pinterest (and increase your average wedding transaction in the process)? Don’t show them a mason jar. We know. We know. Plenty of brides still love the mason jar aesthetic, but according to the...
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