Administrative Professionals Week kicks off next week. Has the gratitude-filled event fallen off your radar, or your customers’? If so, you have company. Last year, a post-holiday survey found that 39 percent of Society of American Florists retailer members saw a...
When Americans who observe Easter celebrate this weekend, one group is expected to be especially enthusiastic: Those under 35. That’s according to the National Retail Federation, which recently reported that “younger consumers are even more likely than the average...
Five years ago, Peggy and Wayne DeBey, AIFD, were facing the kinds of problems familiar to many small retail flower shops: Fewer people were coming in store and some of the shop’s biggest bestsellers of the past had become less and less popular. The question: How to...
Weeks after dozens of growers, wholesalers, suppliers and retailers traveled to Washington, D.C., for the Society of American Florists’ Congressional Action Days (CAD), lawmakers are giving heightened attention to key industry issues, thanks to the ongoing efforts of...
It’s the end of a long day. You’re beyond ready to get home. Suddenly you get a notification. A dissatisfied customer has given your shop a nit-picky one-star review that paints you and your team in a negative (and, in your opinion, unfair) light. What do you do? If...
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