By now you’ve probably got your temporary Valentine’s Day help lined up, but don’t forget to take the time to train them properly and evaluate them internally. Those are two tips from experienced florists who have used decades of experience to put together their own...
According to The New York Times, companies, including high-profile brands such as Westin Hotels & Resorts, are working to win over consumers by “acknowledging negativity” associated with the product or service they are selling. Doing so, said Derek Rucker,...
Picture yourself on Valentine’s Day. The shop is busy. The design room is hopping. Phones are ringing and orders are heading out the door. You spot a young customer move through your showroom once, maybe twice, and then head out the door empty-handed. Do you shrug...
Consumers can find Starbucks coffee just about anywhere — in airports, Targets, the grocery store. And that ubiquity has become a problem with millennials, a core demographic the company wants to attract, according to a story in Fortune magazine. “Starbucks is...
Life seemed pretty good to Rakini Chinery in 2011. Allan’s Flowers & More in Prescott, Arizona, the business she’d owned for more than a decade (and worked in for more than two decades), was growing — the year before, she’d purchased a second location about 10...
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