Business Builder Archives - Page 68 of 149 - safnow.org

Is this Order Gathering Tactic Legal?

“My name is Charles Goodfellow and I’m the owner of Paley Florist in Paley, Maryland. When you search the name of my business online, the first few results direct you to order gathering sites, not my website. This is confusing my customers. Is there any legal action I...

6 Steps to Rectify Customer Complaints

Feedback isn’t always pretty. Sometimes, it really stings — say, when a customer calls to say you screwed up. But with the right mindset, you can use criticism to your advantage, by showing your dedication and converting the complainer into a lifelong flower buyer....

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