Sixty-nine percent of consumers plan to buy Mother’s Day flowers next month, in what could be a record-breaking holiday. In fact, consumers are expected to spend more money this year and seem more likely to head to a specialty store or small business to find their...
A new partnership between FTD and a certification programmed aimed at identifying “green” businesses could help some florists better market their eco-consciousness to consumers. Through the partnership, FTD member florists can become certified through the Green...
Partnerships, persistence and patience. Those three attributes seem to be a common thread among florists who experienced success last year with Administrative Professionals Week — an annual event many in the industry say is becoming less and less of a floral...
A longtime volunteer leader with the Society of American Florists has been named to an influential committee that provides insight and advice to the U.S. Department of Agriculture. Dr. Marvin Miller, AAF, of Ball Horticultural Company in West Chicago, Illinois,...
A celebrity goes out for brunch and then disses the restaurant on Twitter. A woman takes to Yelp complain about sub-par service at a local clothing store. A man writes a scathing blog post about a local store’s return policy. Welcome to customer service in...
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