Customers’ love of e-commerce has changed the modern retail environment — and the shift for some brick-and-mortar businesses, particularly in suburban malls, is only accelerating. “Modern-day retail is becoming unrecognizable from the glory era of the department store...
Encourage customers to recognize administrative professionals next week — and tout the benefits of flowers and plants in the workplace. The Society of American Florists’ talking points on the Impact of Flowers & Plants on Workplace Productivity Study are perfect...
Customer service isn’t all about attitude. A friendly demeanor should be commended, but without substance to back it up, it’s ultimately meaningless. If you truly want to impress customers and earn repeat business, you need to be helpful. Prom is a prime opportunity...
What do a flower shop and a fitness studio have in common? For starters, a visit to either reaps proven health benefits. They also both contribute to a creating a vibrant, local community. The way Helen Halloran sees it, more businesses that open in her neighborhood —...
In Greenville, South Carolina, Staci Bryant is taking prom seriously — and that means she’s having a whole lot of fun on Facebook and Instagram, to the delight of her customers. “We love prom and feel it is a great way to cultivate new clients,” said Bryant, who for...
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